Miller Ford

I recently purchased a van from this Tom, and I couldn't be more pleased with the entire experience. Tom was exceptionally knowledgeable, transparent, and accommodating throughout the process. The van exceeded my expectations in terms of quality and performance. I highly recommend this seller for anyone in search of a reliable vehicle. Five stars all the way!

Tom and Mike at Miller Ford Lincoln made for a great experience buying a new car. Tom took his time helping us, and while he was clearly trying to make a sale (that is his job as a salesman) he wasn't pushy about it, he listened to what we were saying our needs and wants are, and genuinely was trying to help us find the best fit for us in a vehicle. Mike, in finance, was great too, even though we needed our registration and license plate done in another state. These gentlemen both took their time with us, stayed late to where they were the last employees there, and never once made us feel like a burden. I highly recommend seeing what Miller Ford Lincoln has to offer if you're shopping for a new vehicle, and ask for Tom Eckert as your salesman.

We drove over an hour to get to Miller Ford to see a used car. Tom met us at the door and spent some time getting to know us. He was easy to talk to and worked very hard to get us the deal we wanted. There was no pressure and he listened to our needs. We ended up buying the Jeep Renegade. It was in beautiful shape and clean inside and out! I highly recommend Tom E and the Miller Ford family. Thank you for a wonderful car buying experience. Peg R

Best car buying experience I've had so far. I ordered a 23 Maverick through Erica, and it was hassle free the whole time. She kept me up to date on my build status, and when it arrived, they were able to help finance and beat my best rate by half a percent. No games, no wasting your time at the dealer. I ordered through the phone/email, and spent less than 90 minutes total at the dealer to do the paper work, trade in, and pick it up. Highly recommend!

The repair facility is absolutely spotless, well maintained and organized. The parts department is well stocked. Personnel are friendly and professional. Waiting area was uncomfortably hot and when I requested the AC be adjusted was told it was already on the coldest setting. Really? The waiting area is divided into two sections, couches and TV on one side, tables for laptops and a printer on the other. Wifi is available. There is water, coffee and a snack machine. Wait time for this visit was reasonable. I was disappointed that the old punch card for a free oil change has been replaced with the app assigned to the actual car. Received email for a service that included synthetic oil change for 69.99 but cost 102+tax. Do I really need to take the time to correct this? I couldn't find the email when I was checking out. Obviously the dealership can not be missed on rt38, but rt38 is a divided roadways so plan for that. Parking is a little tight, but if you follow the directions and pull your car up to, or into the garage bay avoids parking and that's where the car will be when it's done. When I pulled in there was a car getting vacuumed out, not sure ahy mine wasn't vacuumed, but it is what it is. Once upon a time, your car was washed when you put it in for service. Make sure to make appointment. Not sure if there is a key envelope and drop slot/box. Chippy, adjust the AC settings, send plain language ads, punch cards keep it easy for those that don't use apps, vacuum and rinse all cars in for service, get the 5 stars (almost gave 3 I was sweating).